7adc Privacy Policy
Your personal information is of the highest importance to us. This policy explains how 7adc collects, uses, and protects your information.
01 Introduction and Scope
7adc ("we", "our", or "the platform") operates a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") applies to our website 7adc.cam and all associated services.
By reading this policy, you will learn what information we collect, why we collect it, how we use it, and what measures we take to protect your information. By using our services, you consent to the terms of this privacy policy.
This policy applies only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
02 What Information We Collect
When creating an account and using services on 7adc, we may collect the following types of information:
a) Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact details
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket account numbers — no card numbers are stored in full)
- Document information required for identity verification (KYC process)
- Messages from live chat and support sessions
b) Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Session duration, page visits, and click data
- Information collected through cookies and similar tracking technologies
- Login times and activity logs
c) Transaction-Related Information
- Deposit and withdrawal history (amount, date, method)
- Betting and gaming activity records
- Bonus usage and reward history
03 Purpose of Data Use
We use your information for the following legitimate purposes:
Service Operation and Improvement
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and transactions
- Providing bonuses, promotions, and VIP benefits
- Resolving technical issues and improving the platform
- Providing 24/7 customer support and live chat assistance in Bengali
Legal and Security Matters
- Ensuring age verification (complying with the 21+ rule)
- Following KYC and AML procedures to prevent fraud and money laundering
- Ensuring account security and preventing unauthorized access
- Complying with applicable laws and regulations
Communication and Personalization
- Sending important account-related notifications
- Recommending games and offers based on your preferences
- Sending promotional messages (you can unsubscribe at any time)
04 Information Sharing and Third Parties
As a secure and reliable platform, 7adc gives the highest importance to the privacy of your personal information. We may share information with third parties only in the following limited circumstances:
Service Provider Partners
We use trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification services, and technical infrastructure management. These partners are required to follow the terms of our privacy policy and may not use your information for any other purpose.
Legal Obligations
We may disclose information when required by a court order, a lawful request from a government authority, or applicable law. In such cases, we will always disclose only the minimum information necessary.
Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such situations, we will inform you in advance and a new privacy policy will apply.
What We Do Not Do
- We do not sell your information to advertisers
- We do not share information with unnecessary third parties
- We do not use your information for marketing purposes without your consent
05 Cookies and Tracking Technologies
The 7adc website uses cookies and similar technologies to improve your experience and ensure the functionality of the platform.
Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and basic platform functionality. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, language selection, and customization.
- Analytics Cookies: Used to analyze website usage patterns and improve the service.
- Marketing Cookies: Used to display relevant promotions (you can decline these).
Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly. To learn more about managing cookies, contact us via live chat.
06 Data Protection Measures
7adc applies industry-standard technical and organizational measures to protect your information. Our security framework includes:
Technical Safeguards
- SSL Encryption: All data transmission between your browser and our servers is protected by SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
- Two-Factor Authentication: Two-factor authentication is available for additional security.
- Firewall and Intrusion Detection: Advanced firewalls and real-time threat monitoring are active at the server level.
- Regular Security Audits: Regular security assessments are conducted by third-party experts.
Organizational Safeguards
- Only authorized staff have access to personal information
- Staff receive regular data protection training
- A rapid response plan is in place in the event of a data breach
07 Data Retention Period
We retain your information for as long as it is needed to provide the service or meet legal obligations. The retention period depends on the type and purpose of the data:
- Account Information: Retained while the account is active. It may be kept for a specified period after the account is closed to meet legal requirements.
- Transaction History: Retained for an extended period in accordance with financial regulations.
- KYC Documents: Identity verification documents are retained for a specified period in accordance with applicable law.
- Communication Logs: Support and chat records are retained for quality control and dispute resolution.
- Cookies and Session Data: Depending on the type, from a few hours up to a maximum of 2 years.
After the required period, data is securely deleted or anonymized so that it is no longer linked to you.
08 Your Rights
7adc respects your rights over your personal information. You have the following rights:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information contains any errors or is incomplete, you can request that it be corrected or updated. Many details can be updated directly from your account settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, it may not always be possible to delete all information.
Right to Restrict Processing
You may request that the processing of your information be restricted in certain circumstances.
Right to Object
You have the right to object to certain types of data processing, including marketing communications. You can unsubscribe from promotional emails at any time.
09 Responsible Gaming and Data
7adc gives the highest priority to responsible gaming. As part of this commitment, we use your gaming data to help keep you safe:
- Identifying unusual betting patterns and reaching out when needed
- Enforcing self-set limits (deposit, session, and bet limits)
- Processing self-exclusion requests
- Providing information about responsible gaming resources
For more information on responsible gaming, visit our Responsible Gaming page.
10 Children's Privacy
7adc's services are for individuals aged 21 and older only. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is carried out at the time of registration. If we have credible information that a user is under 21, we will immediately suspend their account and delete the associated information.
If you suspect a minor is using our platform, please notify us immediately: [email protected]
11 Policy Changes and Updates
We may update this privacy policy from time to time. Changes may be due to:
- Changes in laws or regulations
- Addition of new services or technologies
- Improvements to security measures
- User Feedback & Suggestions
For significant changes, we will notify you via email and through a clear notice on the website. Continuing to use the service after changes have been made will be considered as your acceptance of the new policy.
Each version includes the date of update. If you would like a copy of an older version, please contact us.
12 Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your request and respond as soon as possible.
Get instant support in Bengali 24/7. Contact us directly via chat for questions related to data protection.
For detailed requests or formal complaints: [email protected]
To learn more about contacting us, visit our About Us page or find quick answers in the FAQ section.